Home · Articles · Photos · Forums · Links July 31 2010 01:49:02
Login / Register
Username

Password



Not a member yet?
Click here to register.

Forgotten your password?
Request a new one here.
Sponsored Links

To remove these ads
and activate our interactive Shoutbox, Register or Login.
Celebrity Summit - Panama Canal
Celebrity Summit - Panama Canal Cruise
Fort Lauderdale to Los Angeles
January 20 - February 3, 2007


Summit the Ship As A Whole


Embarkation Made Easy
We arrived at the pier in Fort Lauderdale shortly after 12:30 pm.
After depositing our luggage with the porters, we proceeded inside the terminal and quickly moved through security and arrived at the check in desk with in five minutes. After another quick three minutes, we were off to have our Sea Pass photo taken and then we were welcomed aboard! Total time approximately 22 minutes from the time we got to the pier to champagne in hand.
They do an excellent job!

Summit the Ship
The physical condition of the Summit was good. We noticed very few rips and tears in fabrics. We did not notice major signs of deterioration, although at the time we boarded, it was not as ?clean? as we would have liked.
All over the ship, dust had accumulated; on seldom used counters, on ledges of framed displays and art figurines, there were beverage rings on tables in the cocktail lounges, corners all around the ship were needing attention.
The awareness to detail is not happening upon this vessel, the staff was always giving the appearance of cleaning, but in reality; it appears to be somewhat an illusion.
One afternoon I sat in the Coffee Cova, and watched several staff members clean only when they saw or heard footsteps approaching. The laziness of employees cannot be helped I guess. This by all means is not meant to indicate that ALL employees were not performing their duties in a professional and conscientious manner, but from what we noticed there were quite a few that were guilty of not providing a full day for a full wage.

Our Stateroom
We sailed in Stateroom 9160, which you may know, has that great oversized balcony.
Our Cabin Steward from Honduras, Jose came by to say hello and to see if we required any addition services, he has been with celebrity for twelve years. He was being assisted on this sailing by Larry. Once again, we noticed dust and dirt/grime on shelves in both the main compartment of the stateroom and the bath area there was debris that remained on the verandah for several days after the cruise started.
The situation improved only after I had a discussion with Ms. Janine Woodruff, the Summit Front Office Manager.
The first night our stateroom was prepared properly and according to guidelines set forth by Celebrity was the evening that the Assistant Housekeeping Manager, Ms, Snelana ?Yanna? Knitl took the time to oversee the evening set up, which came at the end of Day 8. The level of Jose and Larry's performance up to this point were barely adequate. After Ms. Knitl began monitoring, it greatly improved.

Sea Days and more
The first two days of this cruise were sea days, it was nice to sit and enjoy with no hustle and bustle. The sea was rather rough the first two days; in fact the guest relations, told us this was the first time in many weeks they dispensed so many anti nausea medicine. They also provided us with a trick, if you feel the motion; ?Reduce the liquids you intake!?

Page 1 of 3 1 2 3 >
Ratings
Rating is available to Members only.

Please login or register to vote.

No Ratings have been Posted.
Copyright ? 2005-06: Jeff Birmingham